1. Who we are (Data Controller)

RVN Software
Legal entity: SOLE PROPRIETORSHIP
Address: Vossekotstraat 8, 8760 Tielt (Belgium)
Email:

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VAT: BE0685.280.749

2. What data we process

• Contact requests: name, email address, and the content you send us (by email or via the website’s mailto form).
• Server logs: IP address, timestamp, requested page, and technical metadata (user-agent, referrer, status code), as typically recorded by web servers.
• Basic security events: limited technical data to detect abuse (e.g., repeated failed requests).

3. Why we process data (purposes)

• To respond to your questions and requests.
• To keep the website reliable, secure, and functioning properly.
• To prevent abuse, fraud, and unauthorized access.

4. Legal bases

• Legitimate interest for operating and securing the website, and handling general inquiries.
• Contractual necessity if your request leads to a service engagement or delivery.
• Legal obligation where applicable (e.g., accounting and administrative requirements for invoicing).

5. Cookies and tracking

We do not use marketing cookies or tracking pixels on this website. If we ever add analytics, we will update this policy and keep it privacy-first.

6. Third parties and data sharing

We do not sell your data. We only share data if needed to operate the site or deliver a service.

• Hosting provider: Futureweb.be (website hosting and server logs).
• Email provider: info@futureweb.be (to receive and respond to emails).

Note: If your website uses Google-hosted fonts (e.g., Google Fonts), your browser may connect to Google servers, which can involve your IP address. If you want maximum privacy, self-host the fonts.

7. Data retention

• Contact messages: kept as long as needed to handle your request and for reasonable follow-up, then deleted or archived securely. Typical range: 12–24 months, unless required longer for contractual/legal reasons.
• Server logs: kept for a limited period for security and troubleshooting. Typical range: 14–90 days.
• Invoices/administration (if applicable): retained according to legal obligations.

8. Your rights

You may have rights under GDPR, including access, rectification, erasure, restriction, objection, and data portability (depending on the context and legal basis). To exercise your rights, contact us: info@rvnsoftware.com.

9. Security

We apply appropriate technical and organizational measures to protect data. No system is magically invulnerable, but we take security seriously and minimize what we collect in the first place.

10. Complaints

If you believe your data is being mishandled, you can contact us first. You also have the right to lodge a complaint with the Belgian Data Protection Authority (GBA/APD).

11. Changes

If we change how we process data, we will update this page and adjust the “Last updated” date.